Exploring Customer Marketing Operations Roles and Their Impact

Hello friends, I'm curious about the idea of a role along the lines of "Customer Marketing Operations." At my last org, I had a community ops person on my team who owned our tech stack, project management, data management and report building, etc. I'm thinking about whether something similar makes sense for the CM team I currently manage. Have you seen these kinds of roles? Had one on your team? Know people who hold this sort of a role?