Hello folks - Friday feedback request! I have an executive who is skeptical on the value of a CAB for the participant. While we have versed them in the value of access, influence and insights, they would like to see hard evidence or outputs of value of the client. I have some but would love to gather more.
Does anyone here have direct customer feedback or business impact metrics around a CAB they have fun that they would be willing to share? I can obviously anonymize anything necessary.