Examples of Customer Advocacy Breakout Sessions for SKOs

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Hi folks, does anyone have examples of customer advocacy breakout sessions they've run at their own internal SKOs to engage sales and CS? I would love to see any examples. 🙂 Thanks so much in advance!

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4 comments

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Mary Green
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That sounds cool. Kevin Lau Rachel Ward Shannon Howard Amanda Peacock have either of you done this?
Dave Hansen
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Kate Kresowik I'd be happy to connect to share what we're developing! It's a mix of how advocacy fits into lifecycle with guest speakers from sales, CS ops, CS, and more. We're unveiling our customer benefits guide as a part of this too. Should be cool, but still rough since SKO isn't until mid-November.
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Rachel Ward
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We have done customer interviews in our internal all hands fireside chat style, but not breakouts
Rachel Ward
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Happy to share more info if helpful

Mary Green
·
·
That sounds cool. Kevin Lau Rachel Ward Shannon Howard Amanda Peacock have either of you done this?
Dave Hansen
·
·
Kate Kresowik I'd be happy to connect to share what we're developing! It's a mix of how advocacy fits into lifecycle with guest speakers from sales, CS ops, CS, and more. We're unveiling our customer benefits guide as a part of this too. Should be cool, but still rough since SKO isn't until mid-November.
🎊2
❤️3
Rachel Ward
·
·
We have done customer interviews in our internal all hands fireside chat style, but not breakouts
Rachel Ward
·
·
Happy to share more info if helpful