For those interested, reopening applications for my 1:1 mentorship program: https://docs.google.com/forms/d/e/1FAIpQLSfRKSgHfz3m1fxcEv1w5siUBqf37FZ7_PBf4Ba_n7kDrekj2A/viewform?usp=dialog
Congrats Daniel Palay!
Doing a major giveaway: https://www.linkedin.com/posts/kevinkennethlau_12-lessons-from-15-years-in-customer-marketing-activity-7398773646657449984-4H64?utm_source=share&utm_medium=member_ios&rcm=ACoAAAUKKfABX9xcPO0DU-3nozB7LbJCdBJoLxM
Some practical resources for folks starting a new role: https://www.linkedin.com/posts/kevinkennethlau_starting-a-new-customer-marketing-role[…]m=member_desktop&rcm=ACoAAAUKKfABX9xcPO0DU-3nozB7LbJCdBJoLxM
Anddd if anyone wants to join my discussion with the UE team we start in 10: https://userevidence.com/how-to-evaluate-customer-advocacy-platforms-without-getting-burned
Just launched our global customer awards program todayyyyy https://www.freshworks.com/global-customer-awards/
Ari is the best in the industry!
Thank you for everything Mary - happy to help and spread the word. If you end up doing a state of CM - I can promote it in my newsletter
Kicking off our CAB todayyyy
Agreed it does take a bit more work but the end result is way more impact to ndr - the true measure of saas health and success. It’s just not preached enough from the rafters to the board room