Jenni Adair

Ben at PrimeImage Media is the absolute BEST! I’ve used him for many years. He is inexpensive, super fast, accommodating (travels anywhere), and just plain awesome. I met him at a Tech Field Day over a decade ago and he’s one of my best vendors I’ve ever worked with. ben@primeimagemedia.com

Would love to see a sample slide on what all is being tracked from SFDC as far as advocacy goes.

Is it boost customer marketing or customer advocacy? Guess they mean both since advocacy is usually thought of as part of customer marketing (but I’d love to get Gartner’s take on whether they know the difference).

Yep, Amy Ng that exact thing happened to me twice now in two years. 🤪 I’m starting to get a complex. 🤣 but still trying to keep calm and have fun. 😎 Can’t wait to find my next gig (getting closer🤞) and in the meantime learn everything I can from all of you wonderful peeps. Happy summer all!

Thank you, Ryan. I’d love to see it. Emma, it would be a Slack community that is already established that I would help support but don’t own. I would own the champions piece of it but it’s already used for support etc.

Great topic! I’d love to see something on different tiers of customer marketing approaches for different sized companies. For example, if you are starting from scratch at a startup and there’s only one of you, what do you implement first/phase one (references, customer content, Community), second/phase two (CABs, user events etc). Then what would you do in a mid sized company if there is already a program or two in place and 1-2 customer marketing people on board. Then tackle the large org with a full team and when to implement what. I know there is no one size fits all but it would be great to see some ideas of how others are thinking about this when you have limited time and resources but want to make the most impact quickly.