Ann Davis

Thank you Sandhya Simhan. Love your ideas. Can you share the AI tools you use (outside of Glean, of course)?

And there is a difference between triggered AI workflows and agentic ai workflows – agentic ai acts as an independent agent that determines its own actions to achieve a goal while triggered AI workflows with AI follow a predefined path to perform repetitive tasks. Definitely not an expert in this realm by any stretch, but we're already using Gemini, NotebookLM, Glean and other AI tools for generative AI workflows – but he is expecting agentic bots set up to execute all human-powered work. Just trying to learn from what others are doing and see what is possible (although it does not feel realistic to use generative or agentic AI for everything).

Vera for full context, I've been tasked by my CMO to automate everything human-powered in customer marketing / advocacy with agentic AI.

Awesome. Thanks Alexie Glover and Vera.

I think these are gen AI prompts, correct Alexie Glover Vera? This is great to share for the collective group to learn from. I would be particularly interested in hearing about any agentic AI workflows (autonomous, no human in the loop) anyone has set up for customer marketing / advocacy.

Hi Heather Foeh. 👋 At Eightfold, our customers are Pathfinders and our advocates are Eightfold Luminaries (inspiring others and guiding the way).

Sandra Grauschopf would be interesting in hearing more about how you did this!

Mary Green I am interested in the study group. Can you share more info? I work for an AI company and have a mandate from my CMO to take human powered work and use agentic AI to do it – AI tools like Gemini and NotebookLM are not enough – but the more I can learn the better!