ooh that's helpful Emily G., thank you - love that idea of a joint video too and bringing in a different department if possible. got the gears turning a bit
does anyone work with customer advocates (or audiences) that are in IT leadership roles? any tips for getting them to open to advocacy? seems like a persona that can be a little shy to participating in more market facing opportunities.
appreciate both the experiences here! right now we have a link to the review page at the end of a CSAT survey (when they rate highly) but I feel like the button is not visible enough/provides too much friction to create an account
this is dope Justine Woo! basic question - is your team accessing the library through a specific outputted file or a Claude project? I have a Claude project right now where I'm hoping to hook up our G2 API to it, too. but I like the idea of Notion databases
has anyone used the G2 in-app campaigns? would love to hear where you have it embedded (is it after a specific action, or just in a specific part of your platform, only viewable to select users, etc)