ChunZero Report: Customer Marketing Decline and Future Predictions

·Oct 27, 2025 01:40 PM·

Just posted on LinkedIn about a disturbing ChurnZero report that says companies with customer marketing went from 61-38% over the past 3 years. I'm predicting it will get better in 2026.

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3 comments

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3: Open Share & Linkedin

ChunZero Report: Customer Marketing Decline and Future Predictions

Irwin Hipsman

·Oct 27, 2025 01:40 PM·

Just posted on LinkedIn about a disturbing ChurnZero report that says companies with customer marketing went from 61-38% over the past 3 years. I'm predicting it will get better in 2026.

💡2

❤️2

3 comments

· Sorted by Oldest

Shannon Howard
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Woah! Yeah, I feel like I just saw something from Jeff Reekers on Friday about how CMA is positioned to grow in 2026.
Abigail Benson
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This is a bit shocking to me, I would've guessed it would be the inverse!
Irwin Hipsman
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October jobs report will be out next week and seeing some new trends. Starting in January, I will be able to compare 2026 to 2025.

Shannon Howard
·
·
Woah! Yeah, I feel like I just saw something from Jeff Reekers on Friday about how CMA is positioned to grow in 2026.
Abigail Benson
·
·
This is a bit shocking to me, I would've guessed it would be the inverse!
Irwin Hipsman
·
·
October jobs report will be out next week and seeing some new trends. Starting in January, I will be able to compare 2026 to 2025.