How Public Companies Address Retention, Expansion, Adoption, Engagement, and Advocacy in Their Reports and Communicat...

For those of you who work at public companies. Does your company talk about retention, expansion, adoption, engagement, and advocacy in their quarterly and annual earnings reports, investor days, press releases, SEC filings, and on their web pages. If yes, what are you doing that is raising your work to this level? If not, would it be helpful if they did?