Evan Jacobs

Thanks so much, Joel. I’ll DM you. Thanks!!🙏

Have fun out there, especially being off the grid!!

I am familiar used Airdropd. They did all 150+ of our podcast episodes, but I’m not sure of what they charge. They are here: https://www.airdropd.io/

Hey Jenni Adair . That’s a great list! A few additional things to consider adding to your list would include: 1) a Customer Advisory Board (CAB) the day before the user conference 2) Executive Briefing Program (EBP) for select top accounts 3) arranging your key customers to speak with media or press during the conference 4) Onsite UX Research Lab events with select customers Probably lots more I missed, but hopefully it’s helpful. Thanks!🙏

Hey Casey! From my experience, the plus of guided video capture are: 1) it’s a great relationship building experience, and can be a great jumping off point for subsequent engagement and collaboration 2) Getting the customer comfortable will often lead to better quality output at the end 3) allows for asking some organic follow-on questions that were not part of your interview guide can yield some really juicy quotes and content Hope that is helpful, but happy to chat further if you’d find that helpful! Thanks and talk soon.

Hey, Varsha Ahir. Yes, I have owned that in a previous CMA role. Happy to chat about it if you’d like! Just let me know what works best for you. Thanks and talk soon.

Count me in for Boston! Looking forward to it, Amanda Peacock!