Kaustubh Katdare

I have.

Sent hand-written, personalised letter to our initial customers. Once sent a birthday cake as well.

Mary Green - noted.

Mary Green - I'd love to join. Thank you in advance.

Thank you for this community, Mary. I wish I had discovered this community earlier.

It looks clean. The only limiting factor I see is that it keeps everything in the 'discussions' format. Modern communities need more than simple discussions.

We are building a new generation community platform for enterprises. Let me know if you would like to take a look.

I have known them as a platform for social media management; but not as a community platform. Caitlin - what's your evolution criteria for the platform?

I believe this should be in the discussions channel.

Social media is like a broadcast; community is a dialogue. I think of social media as watching a movie with a bunch of strangers. You all are watching the same movie; but you aren't interacting with each other. Community is like a book club. You interact, exchange ideas and thoughts with like minded people.