In my last role, we had a slack request form that the AE's would fill out > I would match them to a customer and get AE approval on the pairing. I'd get the customer's availability and then introduce the customer <> prospect directly and share their availability, then let them coordinate a time that works well on their own! I found that this helped create a sense of privacy/authentic conversation by having our team not involved in the actual coordination or scheduling of the calls. Post-call, I'd follow up with the customer and ask how it went and if there were any notes to pass on to the AE on the prospect's sentiment or any blockers that would delay movement on the deal.
