Congrats!! Take it one day at a time. Give yourself grace, it's hard. After each of my kids it took me a good few months to find my grove again. Especially in startups when things move so quickly. And you're so tired. You got this!
Oh sorry, I'm in Seattle but out of town June 29-July 10th. I have to host a customer event on July 11th so I wouldn't be able to make it and then kids' swim lessons, etc. on the 12th - next time!
I second what Shannon Howard said, and it is a lot of work. I'm trying to get our PMM team more involved to respond to direct product feedback, but they're overloaded. I just make sure to share the direct feedback with those internal teams that need to see it and respond to the customer with an action if I can. A response is better than a non response and shows the customer you're engaged with their reviews. And prospects reading those reviews!
