Jennifer Gladden

Hi everyone, I am hoping to talk with more customer marketers - specifically around how they are using/hoping to use community. Full transparency; I work at Gainsight (formally at inSided before acquisition). This is coming from a place of curiosity and wanting to learn. We have had a couple webinars after the influitive changes, but that was more a one sided conversation. You can ask me all the questions you might have about our community tool and where we are headed, and I can ask you about where you are succeeding and where you are still finding gaps. Anyone interested in chatting?

If you have a customer community, how are you spotlighting different members? Are you also sharing on other social sites? And do you showcase their content, as well?