Exploring Advocacy Program Alternatives Beyond Influitive

Maura Frost · 2024-12-10T16:56:46.618Z

Has anyone moved off of Influitive (yes, we are still on it) and kept an advocacy program without using another advocacy-specific platform? Like maybe you used a Slack community but still provided incentives for acts of advocacy? Or you used your existing community forum? Not looking for demos or anything at this time of advocacy platform… just thinking/planning. :slightly_smiling_face:

Emma Hanevelt
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Hey, Maura. I run an advocacy community at Grammarly. We run regular acts of advocacy challenges with incentives. We track a bit manually and with Common Room. Happy to chat further.
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Joel (Salesforce)
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I’m a member of the advocacy community Emma Hanevelt leads at Grammarly — top notch and highly engaged group of users
Maura Frost
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Emma Hanevelt Would love to chat! Let me know if you prefer a Slack DM here, a call, or an email 🙂
Jeff Campbell
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Maura Frost Is your advocacy program tied to your tech stack? Ie. Community, LMS, events...other?
Maura Frost
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Jeff Campbell It is! We are integrated with our LMS, community, etc. We host events on Zoom (roundtables, etc) but the only “tie” is that they get points in Influitive if they attend
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Joel (Salesforce)
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If you moved your gamification to Slack, then you could use either or a combo of Common Room (a current client of mine) + Tightknit for the program, Maura Frost 😊 Hope it’s helpful to you!
Mary Green
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Maura Frost please let me know if you get any unwanted outreach. Vendors shouldn't be emailing, DMing, etc without your permission.
mason
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Shelly Ryder
Emma Hanevelt
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I'll send you a DM, Maura!
Mary Green
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Emma Hanevelt I'd love to hear what you do at Grammarly, too. 😄
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Shelly Ryder
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For what it's worth, we're still on Influitive -- one year now. We signed on about 2 weeks before the acquisition announcement. Anyway, our customers haven't really been digging the whole gamification thing. They join and do a few things, but then they disappear. Hardly any pickup from our weekly Digest of new challenges. We have only the Advocate Hub, not discussion forums. I probably wouldn't look for another gamification platform.
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Mary Green
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Emma is going to share her community/advocacy program with us at the end of January in a Friday meetup. 😄
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Maura Frost
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Shelly Ryder I could’ve written the above! Gamification just doesn’t cut it. I find our customers are much more interested in things like talking to our Product team and having their voice heard/products improved than anything else.
Shelly Ryder
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Maura Frost or learning from each other. We don't have a community for them to do this (yet).
Maura Frost
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Yes, we have found success with customer roundtables and the like.
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Exploring Advocacy Program Alternatives Beyond Influitive | CMAweekly Customer Marketing and Advocacy Slack

Exploring Advocacy Program Alternatives Beyond Influitive

16 comments

Exploring Advocacy Program Alternatives Beyond Influitive

16 comments