Is anyone using ChurnZero for lifecycle plays or customer comms?

i ask cause one of my segments just ballooned on a continuous play and i am curious if this has happened to others or if it was something I did.

Rachel Ward Shetal Shah

Hello! We use Churnzero for 1-1 comms from CS but not for marketing comms. All mass comms still go through marketo in an effort to streamline all comms within one platform. I can ask my CS team if this has happened to them. Will report back.

Thanks! Rachel Ward