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1 General Discussion

1 General Discussion

Is anyone using ChurnZero for lifecycle plays or customer comms?

Stephanie Benoit

·Sep 12, 2025 05:16 PM·

Is anyone using ChurnZero for lifecycle plays or customer comms?

4 comments

· Sorted by Oldest

Stephanie Benoit
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i ask cause one of my segments just ballooned on a continuous play and i am curious if this has happened to others or if it was something I did.
Mary Green
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Rachel Ward (Saviynt) Shetal Shah
Rachel Ward (Saviynt)
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Hello! We use Churnzero for 1-1 comms from CS but not for marketing comms. All mass comms still go through marketo in an effort to streamline all comms within one platform. I can ask my CS team if this has happened to them. Will report back.
Stephanie Benoit
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Thanks! Rachel Ward (Saviynt)