3: Open Share & LinkedinAligning to the Customer Journey: Key Insights and StrategiesKevin Lau·Apr 20, 2026 04:53 PM·View in SlackShareOpen with AIToday's post on aligning to the customer journey: https://www.linkedin.com/posts/kevinkennethlau_a-mentee-asked-me-a-question-i-used-to[…]m=member_desktop&rcm=ACoAAAUKKfABX9xcPO0DU-3nozB7LbJCdBJoLxM💡1❤️1