Creating a Customer Lifecycle Framework for Sales Success
Has anyone built a customer lifecycle framework that demonstrates your organization's ability to ensure customer success via proven processes and support? This framework will be used in sales pitch decks for prospects. There are pieces of this everywhere in my organization (adoption, implementation best practices, customer success plays, optimization methodologies, etc.). Any advice on how to condense all of this into a pretty story that shows customers are not alone and gives them confidence they will be successful?
