Hi Shelly Ryder, we just went live with Champion so still getting our sea legs, but to answer from our experience:
- 1.
Yes, we can connect it to product usage tools to find net new advocates. It's very build-to-your-configurations and you work with the Champion team to create the criteria/parameters to what makes a "good advocate" from a product usage perspective
- 2.
No, they surface net new contacts and then you "activate" them to your program so they can opt into their preferences