Hi Shelly Ryder, we just went live with Champion so still getting our sea legs, but to answer from our experience:
1.
Yes, we can connect it to product usage tools to find net new advocates. It's very build-to-your-configurations and you work with the Champion team to create the criteria/parameters to what makes a "good advocate" from a product usage perspective
2.
No, they surface net new contacts and then you "activate" them to your program so they can opt into their preferences
I'm building out a current claude project that I'm feeling really proud about. Open to share ideas and learnings! 🤩 Our use case takes interested users > an automated interview bot > taking the testimonials > creating finalized marketing assets
I'm trying to finish the MVP of our Claude project by end of March, so hopefully I'll be able to provide some more learnings after that, but good luck Mary! We got this 💪🏽