Key Metrics to Track for Advocacy, References, and Community Engagement Programs

Hi all ✨! I’m new here and excited to learn from this network and all of your experiences. At Phenom, we just wrapped up our first full year with our customer advocacy program, and we’re now focused on continuing to grow our references and community programs. I’d love to hear from this group — what metrics or updates are you tracking weekly and monthly for leadership related to advocacy, references, and community engagement? Always looking for ideas and best practices!