Perri Chaikof

I havent personally done this but prior to marketing i worked as a CSM so I can offer that perspective and share some feedback with you

encourage your customers to share it with their peers - network marketing

Big +1 to Deeto. We have been able to build a database of customer advocates and rapidly develop social proof from them that we use across digital properties. Plus they have a new campaigns feature now so we can run campaigns to a specific subset of customers (ie. based on vertical, product line, etc.) and generate additional assets for product launches, new web pages, etc.

with Laudable, they have a productized system for you to request approval from the customer to use their quote in marketing materials. It's not a given that call snippets or quotes can be used by marketing because the customer consented to having the call recorded.

gift card to a nice restaurant that's local to them, let them enjoy a nice out with their significant other. hand written thank you card included of course

Thanks Lauren! I was thinking more of an activity vs swag

We have a few hundred customers and we manage our community through Slack. The community is limited to existing Ada customers so you won't be able to see it, but if you're in this community then you're definitely familiar wth Slack as a community platform :)

get well soon!