Becky Scott

that's all I thought they were for 🤔

I've never seen anyone using them at all.

Getting ready to explore using AI to help sales find relevant case studies when they need them.

I promote in similar spaces (Slack), Shelly. But we don't have these tools that either of y'all have.

Try looking at the resources on In Before the Lock podcast page. ib4tl.fm Erica & Brian has several related episodes and they’ve shared a bunch of templates. I can’t recall if this is there but definitely something similar if not exact.

I’m struggling with this, too! I was asked to do an audit and there’s so little info about how the teams are using them.

well, it could be that Black at Inbound uses them for their community...they were changing to something else. i haven't seen Shana around to ask her.

I don’t think so, Joel. Evan & team have talked many times about Khoros and haven’t heard of them migrating yet. When I evaluated Vanilla, I talked to customers & didn’t get great feedback about their support at all. But that was 3 years ago & I’m getting ready to do another review of several platforms to make sure. I am going to get asked for a cost comparison to justify the spend against other vendors. I didn’t like the permissions setup on Insided the last time I used it, as it was so rigid & limited. I will be curious to see if that has changed. We are on Khoros and have not moved to Aurora yet. Not sure if it will solve headaches for making changes, but it won’t solve the cost issues my CFO is going to continue to push back on.