Kelly Brenneman

A agree with what Rachel Ward mentioned above. I've done the above as well as virtual events like whiskey tasting, wine tasting, make a meal, etc. The whiskey tasting was probably the most popular. I've also done CISO round tables where we get CISOs on a virtual event to discuss timely thought leadership topics.

Interested in learning more

kelly.brenneman@agilebits.com

I would love to be a part of this as well.

I agree with both Irwin Hipsman and Amy have said. I like #2 and, if you don't mind me making a slight suggestion for #2, I would suggest slightly updating it to, "From Onboarding to Evangelist: The Customer Marketing Playbook." Or, you could possibly update to, " From Expansion to Evangelist: The Customer Marketing Playbook." My first suggestion includes onboarding, which is when customer marketing can work with customer success to help customers understand the product they just purchased, how to correctly onboard it across the company, etc. My second suggestion to change "upsell" to "expansion" is so that you include cross-sell as well as upsell. Just my two cents. 😊

Wish I could make it. I have an appointment during that time.

Dogs are great, aren't they!?

Thanks! He is 7 years old and is a sweetheart. He talks all the time and tells on his feline brother all the time. He loves to play and take walks and in general is a real sweetie.

I agree with Kevin and Irwin on this. I wouldn't promote your score externally. What you might be able to do is pull some general customer quotes if you ask for additional feedback in your NPS survey.