Building VoC and Advocacy Initiatives: Overcoming Challenges and Balancing Quick Wins with Long-Term Success

Hi everyone! I’m looking to connect with folks who have built VoC and advocacy initiatives from the ground up. I’d love to learn how you navigated the initial challenges and got things off the ground . I’d especially love to learn how you balanced showing quick wins and proving value while building a sustainable long-term process ,particularly when customer engagement is low and CS teams don’t have much bandwidth for nominations or warm handoffs. Would really appreciate any connections or pointers. Thank you!