Marketing Support for Post-Sale Engagement: A Missed Opportunity

Had a bit of a rant/vent after speaking to a few CS leaders recently about how they never get any support from marketing to run post-sale engagement programs, and I'm just surprised not to see more stories of these teams working more closely together. Thought I would share the result of said rant/vent here 😉 https://www.linkedin.com/posts/charlottekennett_customer-success-professionals-are-no[…]m=member_desktop&rcm=ACoAAAOk5S4ByCNLG7KocGAlhWkp22jpGAxXhP0