Best Practices for Using Claude, SFDC, and Gainsight to Identify Customer References

Hi all! I’m looking to streamline our process for finding customer references. I'd love to know how are you currently using Claude, SFDC, and Gainsight to identify potential references? Have you built any workflows, prompts, or processes that have worked well? I’d appreciate any tips, best practices, or examples you’re willing to share. Looking forward to seeing what’s working for you. Thank you so much 🙂