Has anyone created an external channel on Microsoft Teams?

·Oct 27, 2026 10:56 AM(edited)·

Has anyone create an external channel on Microsoft Teams? I'm considering setting one up for our CAB members. Would prefer Slack but I think most of our customers use Microsoft and would be blocked by their security teams from using Slack.

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Has anyone created an external channel on Microsoft Teams?

Brittany Higgins

·Oct 27, 2026 10:56 AM(edited)·

Has anyone create an external channel on Microsoft Teams? I'm considering setting one up for our CAB members. Would prefer Slack but I think most of our customers use Microsoft and would be blocked by their security teams from using Slack.

1 comment

· Sorted by Oldest

Joel (Salesforce)
·
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Nope, but some ideas:
Launch a new, free Slack workspace and have people use their personal emails on a non-work device
Create a private space in your existing community, if you have one
Ensure there's a clear goal and business reason for this new experience for CAB participants before launching it
Anytime you add customers together, it opens up a lot of questions including some legal ones

Joel (Salesforce)
·
·
Nope, but some ideas:
Launch a new, free Slack workspace and have people use their personal emails on a non-work device
Create a private space in your existing community, if you have one
Ensure there's a clear goal and business reason for this new experience for CAB participants before launching it
Anytime you add customers together, it opens up a lot of questions including some legal ones