Introducing Myself: A CX and Marketing Leader from South London
Morning & Happy Friday! Not sure if this is the right place to post to say hi ๐ and introduce myself here. (Apologies if it is, and thank you for indulging me if it isn't ;)) ๐ Location: South London ๐ฌ๐ง (and originally from ๐จ๐ญ ) ๐ป Role: CX/Post Sale Marketing Leader (Former Sr. Director of Customer Experience Marketing at Blue Prism & more recently Former Community Marketing Programs Lead at Reddit) ๐ช Intro: I've spent my career at the crossroads between community management, CX and marketing, and I truly believe that B2B marketing needs a good shake-up and get closer to customer functions. Working hand-in-hand and breaking silos with Customer Education, Support & CS was a complete game changer for us at Blue Prism. I am currently between jobs (first time in 8 years) and doing some freelance work until I find my next โจ dream job โจ ๐ซถ Love: My tiny human, Pixel ๐พ and my other half. I am an unapologetic nerd, and have enjoyed spending time catching up on some classic RPGs on my handheld gaming PC when I'm not reading some trashy romantasy. ๐ Fun fact: I found my career calling from being the president of a fan-club for a Dutch heavy metal band in my early 20s ๐ค ๐ LinkedIn: https://www.linkedin.com/in/charlottekennett/
