Has anyone used gong smart trackers to try to track references? For example if you don't have a formal reference request process set up but want to get an idea of how many references are being asked/completed for metrics?
In addition, I'm wondering if gong can also give a sense of how many times social proof is mentioned in calls. Looking to measure influenced/covered revenue here. If anyone has experience with either of these, I'd love to chat. Trying to optimize some trackers and happy to brainstorm/share ideas.