Happy Friday! Looking for some insight/advice -- what is your company's POV on overall email cadence / week to customers? We're struggling with how to balance marketing emails and customer comms emails / requests and how to push back to teams who want more emails sent (since we don't want to bombard customers with more than 2-3 emails per week). We DO have a monthly customer newsletter, but we still get requests from other teams (e.g., Training) who want separate dedicated emails to promote more details. We also don't have a customer preference center yet but are exploring... **we're a large global company with multiple solutions/acquired companies, so that also adds a bit to our tricky customer comms dynamic. Thanks in advance - curious how other companies think about this!
