Maura Frost

My customer advocacy role operates out of our CX team (and was the same at my last job!) - happy to chat about it! 🙂

My first CMA role was posted on LinkedIn, but my current one was entirely referral based!

Maybe some kind of video or acknowledgement from you, a C-Suite person, or someone influential at your company? I would think acknowledgement from your company internally would mean a lot 🙂

Would love to be added too!

I did both as as a Community Manager at my last job and am effectively doing both as a Customer Engagement Manager at my new gig! Happy to chat.

Thank you, Evan! Telling that you've never heard of it 👀

Ha, less about their marketing and content and more that it was offered up by someone at my company as an option. But they're giving me freedom to look elsewhere. I do like their AI feature - lots of customer insights and feedback boiled down easily. I heard it also can track sentiment across things like Reddit, etc, but looking at their site, I'm not sure.