👋 Tapping the community brain on referral programs— curious if anyone has experience running one or all of these scenarios:
1. Individual vs. org-level rewards
We're wrestling with how to structure incentives — our preference is to reward the individual referrer, but legal has steered us toward org-level rewards (the thinking being that's where the relationship lives). Has anyone navigated this tension? Did individual rewards drive better participation, or did org-level work just as well in practice?
2. Public sector customers
Did you include government/public sector clients in your program? We're navigating legal/ethics guidance that points toward excluding them entirely — even charitable donation alternatives raised flags. Curious whether others landed in the same place or found a compliant path forward.
3. Membership-based services
Have you had success with a referral program where the product/service is subscription or membership-based? What worked, what didn't? Any gotchas around how you structured rewards or tracked attribution?
Any lessons learned, platforms you'd recommend, or insights would be hugely appreciated! 🙏
